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Established in 1997, we continue to offer hundreds of quality patterns for immediate download.
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Terms & Policies


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Customer Satisfaction Policy

Due to the nature of our products we do not offer a money back guarantee. However, we do stand behind our patterns by offering to our customers, complete online assistance to include the posting of any revisions or corrections to patterns where errors have been found.

If you incur problems or have questions regarding a pattern purchased, please email, or use our email form located on our contact page. Please include the following information.
  • Your full name
  • Your order number or customer number
  • Your email address
  • Include the pattern title and if possible, item number
  • The specific section and/or round of the pattern.


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Our Privacy Policy

This Privacy Policy governs the manner in which Crochet Memories collects, uses, maintains and discloses information collected from users (each, a "User") of the www.crochetmemories.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Crochet Memories.

  • Personal identification information

  • We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

  • Non-personal identification information

  • We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

  • Web browser cookies

  • Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

  • How we use collected information

  • Crochet Memories may collect and use Users personal information for the following purposes:
    • - To improve customer service
    • Information you provide helps us respond to your customer service requests and support needs more efficiently.

    • - To personalize user experience
    • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

    • - To improve our Site
    • We may use feedback you provide to improve our products and services.

    • - To process payments
    • We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

    • - To send periodic emails
    • We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

  • How we protect your information

  • We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

    Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

  • Sharing your personal information

  • We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

  • Third party websites

  • Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

  • Advertising

  • Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

  • Google Adsense

  • Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html

  • Compliance with children's online privacy protection act

  • Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

  • Changes to this privacy policy

  • Crochet Memories has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

  • Your acceptance of these terms

  • By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

  • Contacting us

  • If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

      Crochet Memories
      www.crochetmemories.com
      32547 Via Perales Temecula, CA 92592-8147
      951-694-4422
      cylinda@crochetmemories.com

    This document was last updated on June 08, 2014

    Privacy policy created by Generate Privacy Policy

    Please note that if you wish to have your credit card purchases shipped to a post office box or work address, we still need your physical address, (the address to which your credit card statement is mailed), in order to verify the credit card is not a lost or stolen card. This is for YOUR protection as a consumer. It is too easy for someone to make a purchase with your lost or stolen card if no measures are taken to verify that it is an authorized purchase.

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    Terms of Use

    You are permitted to sell or give away as many of the completed projects made from our patterns as you like. But please extend the courtesy and provide our business name and address to those who are interested in obtaining the pattern for themselves.

    • Copyright
    Our patterns are copyrighted and protected under federal copyright laws. Any reproduction in part or whole without the author's express written permission is against the law and could result in litigation and heavy fines.

    Please honor copyright laws and do not distribute or share our patterns, purchased or free, to others in any forum, list, discussion group, photo album, or message board. You are welcome to make copies of our patterns for personal use only. Reprinting or duplicating the instructions or photographs by any means, including copy machine, computer scanning, digital photography, e-mail, personal website, and fax, is illegal. Failure to abide by federal copyright laws may result in litigation and fines. By simply posting "for educational purposes only" will not waive your responsibility in honoring copyright.

    Visit this site for in depth ideas on copyright and how it hurts everyone: Stop! Copyright Theft Hurts!

    • Plagiarizing
    Do not plagiarize, we put in long hours designing and writing our patterns. Please respect our time and work. Don't copy (or copy and paste) any of our patterns, make a few changes to it and call it your own design.

    • Pattern Sharing
    Pattern sharing is expressly forbidden. Do not submit any of our patterns or photographs thereof to any publication. Do not post our patterns or photographs to any website, email list, club, photo album, or private email without permission from Crochet Memories.

    • Trademark
    "Crochet Memories" is protected under federal trademark laws. Those who use the Crochet Memories name in other forums or lists are not part of the original Crochet Memories business or site. Violaters will be served a cease and desist letter.

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